Internal GumGum University

All Courses, Serving Fundamentals

Kickoff Call & Spec Management

Course • 10 lessons

Master kickoff calls and specifications management to enhance client relationships and streamline project workflows. Unlock effective communication strategies for successful account management.

All Courses, Serving Fundamentals

Servicing Velocity

Course • 9 lessons

This course provides a practical overview of how to support GumGum’s Velocity format, including presale requirements, setup, reporting capabilities, and common FAQs.

All Courses, Serving Fundamentals

Programmatic Client Services & Ops (Fast Track Training)

Course • 5 lessons

Boost your skills in campaign management and client services with this fast-paced training designed for AM and PSM team members to achieve customer-centric success.

All Courses, Serving Fundamentals

Third-Party Measurement Studies At GumGum

Course • 15 lessons

Learn to responsibly pitch and manage measurement by aligning early, understanding risks, and using past data—so we avoid surprises, improve outcomes, and build client trust.

All Courses, Serving Fundamentals

Servicing In-Video

Course • 7 lessons

This course provides a practical overview of how to support GumGum’s In-Video ad unit, covering inventory, pre-sale considerations, direct and programmatic setup, QR code requirements, and common FAQs.

All Courses, Serving Fundamentals

Certification: Mastering Client Services & Operations

Course • 57 lessons

Equips the AM, AdOps, and PSM team members with essential skills to drive customer-centric success. Courses cover campaign management, pre-sale planning, post-sale execution, campaign setup, and post-launch reporting.